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Complaints Procedure

Information for Parents

 Sometimes things happen which make children or parents unhappy. It is important that parents/carers feel they are able to raise concerns. In most cases, concerns and complaints can be resolved by talking to staff at our school.

If you have a concern or complaint about your child, including any SEND child, please speak to the staff in the following order:

Class Teacher

Inclusion Manager (Mr Anderson)

Key Stage Leader / Deputy Headteachers (Miss Lowe or Mrs Sharpe)

Headteacher (Mrs Ansell)

However if you wish to raise a more formal complaint, then please follow our school complaints policy.

  RPS Complaints Policy 2016  (pdf 948 kB)